Material Girls Boutique          203-298-9062              
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Return Policy
At Material Girls, we order items that are as true to size as possible, and we inspect all items for defects prior to shipping.  If your item is damaged or does not meet your expectations from what you ordered, please email us at materialgirlsaccessories@gmail.com to open a return or exchange claim.  We will work with you to resolve any product issues.  The return/exchange process must be initiated within 7 business days from your invoice date, for in-stock items.  Payment of your invoice serves as our confirmation that you accept and agree to the terms and conditions of our shipping and return policies.

Shipping Fees
Shipping fees are determined based on invoice total and cover processing, shipping, & handling.  Please see the options on your PayPal invoice to determine shipping for your specific order.  Payment of your invoice serves as our confirmation that you accept and agree to the terms and conditions of our shipping and return policies.

Shipping Condition
​We inspect all items for defects prior to shipping to ensure you receive a high-quality product.  We are not responsible for any items that are lost or damaged once we have shipped the package.  Payment of your invoice serves as our confirmation that you accept and agree to the terms and conditions of our shipping and return policies.

Shipping Time Frame
Most products offered on the website are in-stock and will be shipped within 1-2 business days of receipt of your paid invoice.  Once shipped, shipping time frame follows standard USPS and UPS shipping time frames.

Product Colors
Product colors may vary slightly from the picture on the website due to the personal settings on your device or computer.  Colors will vary on any of the handmade items, since they are all hand-crafted and use hand-picked materials.

Custom Orders
For custom monogram orders, please allow up to 4 weeks for delivery from receipt of your paid invoice.  We receive custom orders in-store and inspect items prior to shipping to ensure that you receive a high-quality product.  As such, custom orders are final sale.

Out of Stock Items
Just in case an item you picked is out of stock, we'll let you know as soon as possible and give you suggestions for similar items or let you know if the item can be back-ordered.
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